(317) 916-2477


IT Support

One of the most feared expressions in modern times is 'The computer is down.'

                                         - Norman Ralph Augustine

Support


If this is an emergency (i.e. Your server is down) and it is after hours, please call our office at 317-916-2477 and press 1 at the prompt to reach our on call technician.


Contracted Clients

Contracted clients can now submit online tickets by clicking the green "at" symbol at the bottom right of their computer in the system tray. Please provide as much detail as possible. Include your name, phone number and company. If you do not see this icon, contact our office and we will ensure you have this feature for future use.


Non-Contracted Clients

Please contact our office via phone at 317-916-2477 or email at support@itindy.com. Please include as much detail regarding the problem/question/issue/quote/etc as possible so that we may resolve your request as soon as possible. At minimum include your name, phone, company name, and request.


Remote Support Connection Portal

From time to time, we can resolve issues simply by connecting to your computer. Follow this link to allow our technicians access to your computer. Or type www.allestek.com/support in your browser address bar.